1. About these terms
These terms apply when you visit alldigihub.com or any of its sub-sites (such as tools.alldigihub.com), use our free tools, sign up for a portal, or buy any of our services. In these terms, "All Digi Hub", "ADH", "we" and "us" mean All Digi Hub, and "you" means the person or business using our website or services.
By using the website or our services, you agree to these terms and to our Privacy Policy. If you are using them for a business, you confirm you are allowed to accept these terms for that business. If you do not agree, please do not use the website or services.
When we agree a written proposal, quote or order with you, that document also applies. If it differs from these terms, the written document wins for that piece of work.
2. Our services
All Digi Hub provides:
- Portals: online software for running a business, such as School Portal, offered as a subscription.
- Automation, integration and workflow services: setting up workflows that connect apps such as WhatsApp, Google Sheets, billing and accounting tools, plus monitoring and care plans.
- Digital marketing services: social media, Google Business Profile and SEO, WhatsApp Business setup, advertising on Meta, Google and YouTube, design, video and websites.
- Free tools: calculators, checkers and planners on our website, with optional reports.
The exact scope of any paid work is what we agree with you in writing. We may update, improve or stop any part of the website or our services, and we will give paying customers reasonable notice of any change that materially affects them.
3. Using our website and free tools
You agree not to misuse the website. In particular, you will not break the law, upload harmful code, try to access systems you are not allowed to, copy or scrape our content at scale, send spam through our forms, or pretend to be someone else.
Our free tools give estimates for general information only. They are not financial, tax, legal, investment or medical advice. Results depend entirely on the figures you enter, and real outcomes can differ. Please check important decisions with a qualified professional.
4. Quotes and agreements
Before paid work starts, we share a proposal, quote or plan that sets out what we will do, the price and the timeline. Work starts once you accept it, for example by email, WhatsApp or by paying the first invoice.
Anything not listed in the agreed scope is extra. If you ask for changes or additions, we will tell you the cost and timing before doing them.
5. Prices and payment
- Prices on our website are set in Indian rupees. Prices shown in other currencies are converted at a recent exchange rate for convenience only. The amount and currency on your invoice or quote is what you pay.
- Automation and integration projects: unless agreed otherwise, half of the price is due before work starts and the other half when the workflow goes live.
- Monthly services (marketing bundles, care plans, portal subscriptions) are billed in advance for each month or period.
- Third-party costs such as advertising budgets, WhatsApp message charges, software subscriptions and AI usage are paid by you, directly to the provider or at their actual cost, unless we agree otherwise in writing.
- Any taxes that apply will be added as required by law.
- If a payment is more than 7 days late, we may pause the related work or access after letting you know. We restart once the payment is received.
6. Free trials
Some portals offer a free trial. The trial length is shown when you sign up. During the trial you can use the portal to decide if it suits you. At the end, you can choose a paid plan or stop. If you stop, we keep your trial data for 30 days so you can come back, and then delete it.
7. Cancellations and refunds
- Portals: you can cancel at any time. You keep access until the end of the period you have paid for, and you can export your data before you go. We do not refund part-used periods.
- Digital marketing and care plans: month to month. You can cancel with 30 days' notice.
- Automation and integration projects: setup fees cover work that starts straight away, so they are not refundable once work has begun. If we cannot deliver what was agreed, we will refund the part of the price for work not delivered.
- Fixes: if a workflow we built does not work as agreed in the first 30 days after it goes live, we fix it free of charge.
8. Your responsibilities
- Give us accurate information, and the access and approvals we need, on time.
- Make sure the content, data and contact lists you give us are yours to use, and that you have the consents the law requires. For example, customers must have agreed to receive your WhatsApp messages, and schools must have the permissions needed for students' and parents' information.
- Keep your own logins secure and tell us straight away if you think someone else has used them.
- Check and approve work we send for approval, such as designs, messages, workflows and campaigns.
- Use our services lawfully, including advertising and messaging rules of the platforms you use.
9. Third-party platforms
Many of our services use other companies' platforms, such as WhatsApp and Meta, Google, YouTube, Zapier, n8n, Make, Tally, Zoho, payment providers and hosting providers. Their own terms and policies apply to your use of them. We are not responsible for their outages, rule changes, price changes, account decisions or data practices, but we will help you work around problems where we reasonably can.
10. Results
We work hard to get you good results, but no honest provider can guarantee a Google ranking, a number of followers, leads or sales, or the time a workflow will save. These depend on many things outside our control, such as your market, budget, offer and the platforms' own systems. We commit to doing the agreed work well, reporting clearly and improving what we can.
11. Ownership
- Your data and accounts stay yours. Pages, profiles and ad accounts we create for you are set up in your name. You own the data you put into our portals and workflows.
- Work made for you: once you have paid in full, you own the designs, content and workflows we created specifically for you.
- Our tools and know-how: we keep ownership of our portals and software, website, templates, methods and general know-how. Your subscription gives you the right to use the portal while it is active.
- Our website: the text, graphics, logo and design of alldigihub.com belong to All Digi Hub. Please ask before reusing them.
- Unless you tell us otherwise, we may mention that you are a customer and describe the work in general terms in our portfolio, without sharing confidential details.
12. Confidentiality and data
We keep your business information confidential and only use it to provide our services to you. We share it only with the people and providers who need it to do that work, when you agree, or when the law requires.
When our portals or workflows hold information about your customers, students, parents or staff, you decide what is collected and why, and we process it on your behalf and according to your instructions. Our Privacy Policy explains how we handle personal information.
13. Availability and support
We aim to keep our portals and the workflows we run available and working at all times, and we back up portal data every night. Sometimes we need planned maintenance, and like any online service there can be outages beyond our control. We do not promise uninterrupted service, but we will work to fix problems quickly. Support is provided on WhatsApp and email on working days.
14. Limits of our liability
We are responsible for losses that are a foreseeable result of us breaking these terms or not using reasonable care. We are not responsible for indirect or unforeseeable losses, such as lost profits, lost business or lost opportunities, or for problems caused by third-party platforms, by information you gave us, or by events outside our reasonable control.
To the extent the law allows, our total liability to you for any claim is limited to the amount you paid us for the related service in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.
15. Suspension and ending
We may suspend or end our services if you seriously break these terms, do not pay after a reminder, use our services unlawfully or for spam, or behave abusively towards our team. Where reasonable, we will warn you first and give you a chance to put things right.
When a service ends, you remain responsible for fees for work already done. For portals, you can export your data for 30 days after the end, after which we delete it, unless the law requires us to keep it longer.
16. Changes to these terms
We may update these terms as our services and the law change. The date at the top shows the latest version. If a change materially affects paying customers, we will let you know before it applies. Continuing to use the website or services after an update means you accept the updated terms.
17. Governing law and disputes
If you have a concern, please talk to us first. We will try to resolve it within 30 days. These terms are governed by the laws of India, and any dispute that cannot be resolved by talking will be handled by the courts of [CITY, STATE]. If you are a consumer, you also keep any rights the law of your own country gives you.
18. Contact us
All Digi Hub
Email: info@alldigihub.com
WhatsApp: +91 93154 18223
Website: alldigihub.com